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Leadership & Development Training from New Horizons

Whether you're an entry-level employee or an experienced manager or director, professional development training courses from New Horizons will help strengthen your overall business by continuously upgrading and optimizing your skills around several key areas, including communication, emotional intelligence, business acumen, and more.

In late 2017, following a rigorous assessment by the Learning & Performance Institute (LPI), the entire Leadership and Professional Development program offering by New Horizons was endorsed for the highest standards of excellence, commercial relevance, and positive learner experience. Read the press release.

Download our eBook 'How to Build Your IT Leadership Pipeline'


Why Businesses Should Provide Professional Development

According to the American Staffing Association, “68% of workers say training and development is the most important workplace policy, while 55% of employees say they think they could advance professionally if they were offered greater training opportunities.”

Offering professional development training programs allows employees to perform better and prepares them for positions of greater responsibility. But it can also help employers attract top job candidates, retain their best workers, and identify future leaders. Additionally, ongoing professional development is very appealing to many employees today who are looking to keep their skills relevant in a rapidly changing world.

Whether designated by management or a personal desire to grow, your continuous career-long path to success begins here. Take your first step, or the next step in your individual journey with any of the highly immersive professional development and leadership courses.

Get Access to Free Post-Class Content

Many of our Leadership & Professional Development courses include free post-class content, such as eBooks, quick videos, personal & team assessments, as well as tools & templates—all designed to help students continue their journey to ongoing success. See course details below for more information.

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Communication & Interpersonal Course Details

  • Communicating Across Your Organization
    The success of leaders is rooted in the effectiveness of their teams, as well as savvy communication with colleagues. Guiding and empowering others and creating collaboration is essential. In this course, you will learn to build trust and commitment, motivating others through respectful and authentic interactions. View the Associated Post-Class Content
  • Conflict Resolution & Civility
    Conflict is part of working together. Unresolved conflict undermines productivity, creates confusion and ill will and can lead to increased stress with physical and emotional consequences. Conflict Resolution is an opportunity to not only reduce these negative impacts, but also to cultivate a safe, civil workplace which allows a more creative, fully expressive, resilient and productive team. Each time we successfully resolve a conflict together, we improve the conditions for Civility.
  • Work Relationships: Influence, Inclusion and Impact
    Respectfully engaging with others can enhance or inhibit workflow and be the difference between the success or failure of a project or an entire organization. This course will prepare you for the collaborative situations inherent in every facet of business, whether working with colleagues, partners, vendors, or clients.
  • Positive Assertiveness & Inclusive Leadership
    This course focuses on the practices of emotional intelligence and self-governance that allow a posture of Positive Assertiveness. Tactics and techniques to use Positive Assertiveness to influence and elevate team members out of disruptive or counter-productive behaviors.
  • Navigating the Modern Workforce: Diversity, Culture, Generations
    Team members are bringing new experiences, expertise, and viewpoints to the workforce; and constant change is the new normal. An astute leader can take advantage of these skills and perspectives while maximizing productivity and fostering employee buy-in. View the Associated Post-Class Content
  • Providing Outstanding Customer Service
    How do you provide excellent customer service and stand out from the crowd? This course offers practical tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service. View the Associated Post-Class Content
  • Negotiate Forward: A Process for Effective Negotiation
    Negotiating is about resolving differences to save time and money, develop a higher degree of satisfaction earn greater respect. Negotiating is a fundamental life skill. This interactive workshop includes techniques to promote effective communication and gives you techniques for turning face-to-face confrontation into side-by-side problem solving.
  • The Art of Effective Presentations
    Whether speaking publicly or to a private group, the ability to deliver a great presentation means efficiently and effectively convey your message. In this course, you will learn strategies to master your speaking skills, confidently standing before a group and delivering your message.
  • Writing for the Business Professional
    From informal memos to detailed reports, writing skills are essential for effectively communicating with colleagues and those outside of your organization. Subtle elements, such as the tone that you use, can have a significant impact on the way that your ideas are received and the persuasiveness of your arguments.

Professional Development Course Details

  • Accomplishing the Results You Want
    Success is measured by results. Detailed plans and a captivating vision are important, but true accomplishment is in carrying your goals through to a winning outcome. In this course, you will learn how to strengthen your leadership voice and foster employee buy-in to exceed expectations and achieve the most positive outcome. View the Associated Post-Class Content
  • Building Successful Work Relationships
    In this course, you will learn how to build co-operative trust-based relationships that enable you to work productively with other professionals, clearly communicating and respectfully harnessing your distinctive contributions. View the Associated Post-Class Content
  • Emotional Intelligence
    Emotional intelligence, also called EQ, is the ability to be aware of, recognize and to manage emotions in themselves and others. and relationships. It’s a pivotal factor in personal and professional success. To discern between different feelings and label them appropriately, use emotional information to guide thinking and behavior, and manage and/or adjust emotions to adapt to environments and achieve one's goal.
  • Extending Your Sphere of Influence
    In this course, you will learn to become proficient in the art of persuasion, selecting and utilizing appropriate styles and strategies to have the most influential effect, as well as understanding how to protect yourself from being manipulated by others. View the Associated Post-Class Content
  • Making the Right Decisions Under Pressure
    As a leader, others look to you for direction and guidance. The confident decisions you make are imperative to drive productivity, resolve conflicts, and guide your team’s focus and efforts. In this course, you will learn to evaluate options, generate possible solutions, and decide on logical strategies. View the Associated Post-Class Content
  • Time Management & Goal Setting
    In this course, you will learn to improve your focus, prioritize tasks, identify and avoid obstacles to staying on track, and develop strategies to get the most out of your time. You will acquire time management tools and decision-making techniques to help you focus on purpose and achieve your goals, balancing the needs of both your business and personal life.
  • Critical Thinking & Decision Making
    On average we make as many as 50 decisions before we start work every day. Despite all the natural decision making that goes on and the problem solving we do, some people are very uncomfortable with having to make decisions. The answer rests in our ability to identify options, research, take time to define critical thinking means and learn these skills.

Leadership & Management Course Details

  • Business Acumen for Leaders
    In this course, you will learn to understand the mechanics of the organization – reading and interpreting financials, making sound business decisions, and setting a course – while also developing the skills to guide and direct your workforce in an ethical and professional manner. View the Associated Post-Class Content
  • Contemporary Leadership in a Complex World
    Leading others requires building credibility, communicating effectively, developing trust, making decisions, and demonstrating confidence. This course will help you to cultivate the leadership skills that you need to influence others and guide them. View the Associated Post-Class Content
  • Critical Facilitation Skills for Leaders
    In this course, you will learn how to develop and apply facilitation techniques to support your team at every stage of the team life cycle. You will enhance your interpersonal competencies and observational abilities to deal effectively with disruptions and dysfunctions, and guide groups to reach consensus and achieve results. View the Associated Post-Class Content
  • Effective Leadership through Coaching
    Whether supporting employees to optimize their contribution, or enabling them to further their career aspirations, your coaching will have a positive impact and will foster an environment of growth and success. View the Associated Post-Class Content
  • Leadership Excellence
    When you nurture and inspire your team, you give them the confidence to do their jobs well. You want to provide guidance and motivation, while showing integrity and modeling the behaviors you want to see in your team. Learn what you need to enhance your skills and transform into a great leader.
  • Managing Remote and Virtual Teams
    This course will teach you to adjust your management style to successfully improve communication, foster connections, increase productivity, and develop remote and virtual teams. Focused on practical skills, this course includes activities to apply these techniques and drive results. View the Associated Post-Class Content
  • Moving to Management & Leadership
    With a host of new challenges and responsibilities to tackle, new supervisors need adjust to their new role. Learning how to supervise your new employees on a trial and error basis can lead to discouragement. This course can help you overcome many of the problems a new supervisor may encounter, and to set the groundwork for a successful change in your working life!

Additional Learning Solutions

Leadership & Professional Development is only one component of the many ongoing training options that are available for you and your team. New Horizons offers learning solutions in several other key areas, including Business Analysis, Human Resources, IT Service Management, and Project Management.

The New Horizons Center for Leadership and Development

Continued training is a necessity for continued success. Don't wait for the perfect candidate to come along; instead, consider utilizing professional development to build the skill set of your current staff. You may even find that your employees are eager for extended training in their fields. Discover all of the learning solutions that we offer in these four other major areas: