Service Integration and Management (SIAM) Foundation Training
This course provides a foundational understanding of Service Integration and Management (SIAM). SIAM allows IT professionals to effectively orchestrate the increasing array of business solutions and services - internally, externally or from the cloud.
Who Should Attend
The certification will create clarity and consensus for anyone involved in service management that takes care of any combination of internal and external service providers.
Project and programme managers
Business relationship managers
Change and commercial managers
The above list is a suggestion only; individuals may wish to attend based on their own career aspirations, personal goals or objectives.
The EXIN BCS SIAM® Foundation tests a candidate’s knowledge and understanding of the terminology and the core principles. This certification covers themes such as potential benefits as well as the challenges and risks of implementing Service Integration and Management. The SIAM® certification also includes examples of implementation structures, governance, tooling and data considerations and the common processes used in a SIAM ecosystem.
1 - INTRODUCTION TO SERVICE INTEGRATION AND MANAGEMENT
2 - SIAM IMPLEMENTATION ROADMAP
3 - SIAM AND ITS RELATION TO OTHER MANAGEMENT PRACTICES
4 - SIAM ROLES AND RESPONSIBILITIES
6 - PROCESSES TO SUPPORT SIAM
7 - SIAM CHALLENGES AND RISK
This is a 3-day class
GTR Guaranteed to Run
Class times are listed Eastern time. This class is available for Private Group Training
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