Critical Facilitation Skills for Leaders

Course Overview

An effective leader harnesses the diverse strengths of the team to maximize performance. Successfully mastering critical facilitation skills and applying them deftly can help drive these results. This requires commitment to engage, support, and empower team members as they work together and separately to reach organizational goals. In this course, you will learn how to develop and apply facilitation techniques to support your team at every stage of the team life cycle. You will enhance your interpersonal competencies and observational abilities to deal effectively with disruptions and dysfunctions, and guide groups to reach consensus and achieve results. Download the Course Outline and Information on Post-Class Content.

Who Should Attend

Leaders and professionals who manage teams or groups and are responsible for their outcomes.

Course Objectives

Apply techniques to encourage participation and reach consensus. Utilize facilitative questioning techniques. Recognize indicators to facilitate each stage of the team process. Deal constructively with disruptions and typical problem behavior. Implement interventions appropriately. Plan and run a focused discussion, meeting or event.

Course Outline

1 - The Importance of Facilitation

  • Being an Effective Facilitator
  • Harnessing Knowledge, Experience, and Diversity
  • Encouraging Group Motivation and Commitment
  • Observing the Team Process

2 - Facilitating Process and Content

  • Identifying Process and Content Elements
  • Managing the Flow
  • Resolving Tensions and Disagreement

3 - Setting the Stage for Facilitation

  • Laying the Groundwork,
  • Educating Participants, and Securing Support
  • Selecting the Right Facilitator
  • Planning for a Facilitated Meeting

4 - Facilitating Team Development

  • Encouraging Participation
  • Recognizing Stages in the Team Life Cycle
  • Supporting the Team through the Stages

5 - Building Consensus and Reaching Decisions

  • Gathering and Presenting Data
  • Synthesizing and Summarizing
  • Identifying Options and Brainstorming
  • Facilitating SWOT Analysis
  • Creating a Short List
  • Using the Multi-Option technique

6 - Disruptions, Dysfunctions and Interventions

  • Handling Disruptions and Difficult Behavior
  • Addressing Dysfunction
  • Agreeing on Ground Rules
  • Restating and Reframing
  • Selecting a Method of Intervention
  • Getting Back on Track

Enroll Today

This is a 2-day class

Price: $1,500.00
Payment Options

ILT Instructor‑Led Training


GTR  Guaranteed to Run

Class times are listed Eastern time. This class is available for Private Group Training

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Cart When Time   Where How
11/12/2020 9:00AM - 5:00PM Online LIVE OLL

Class times are listed Eastern time
This class is available for Private Group Training