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Cisco® Implementing Cisco® IOS Unified Communications (IIUC)

Course Overview

Students will be able implement and configure small to medium sized IP Telephony solutions. UC products covered during labs include the Cisco Unified Communications Manager Express / Cisco Unity Express and the UC500 Smart Business Communications System.

Who Should Attend

Channel Partner / Reseller Customer Employee

Course Objectives

Upon successful completion of this course, students will be able to meet the following objectives:

  • Implement a UC 500 system using Cisco Configuration Assistant
  • Implement Cisco Unified Communications Manager Express to support endpoints using Cisco CLI Commands
  • Implement Cisco Unified Communications Manager Express to connect to service provider networks using CLI commands
  • Implement Cisco Unity Express in a Cisco Unified Communications Manager Express environment using CLI commands
  • Perform basic maintenance and operations tasks to support UC 500 and Cisco Unified Communications Manager express deployments Technical Features of this course include:
  • Cisco Unified Communications System and Applications
  • Traditional PSTN components and technologies
  • VoIP Fundamentals
  • How to interconnect VoIP with service provider networks
  • Basic operation, protocols, and components involved in a VoIP call and configuration of a gateway to support these call Associated Certification: CCNA Voice

    Suggested Prerequisites

    Next Steps and Related Courses

    Course Outline

    1 - Cisco Unified Communications System Introduction

    • Introducing the Cisco Unified Communications System
    • Understanding Cisco Unified Communications Applications

    2 - Traditional Telephony Operations

    • Understanding Traditional Telephony
    • Introducing Analog Circuits
    • Introducing Digital Circuits
    • Lab 2-1: Demonstrate Voice Theory

    3 - VoIP Fundamentals

    • Understanding Packetization
    • Introducing VoIP Signaling Protocols
    • Implementing VLANs, Trunks, and Inter-VLAN Routing
    • Preparing the Network to Support Cisco Unified Communications
    • Connecting a VoIP System to a Service Provider Network
    • Understanding Call Setup and Digit Manipulation
    • Describing QoS
    • Lab 3-1: Prepare the Infrastructure to Support Cisco Unified Communications
    • Lab 3-2: Configure POTS Dial Peers
    • Lab 3-3: Configure VoIP Dial Peers
    • Lab 3-4: Implement Cisco AutoQoS

    4 - Cisco Unified Communications Manager Express Implementation

    • Introducing Cisco Unified Communications Manager Express
    • Defining Ephone-dn and Ephone
    • Configuring Cisco Unified Communications Manager Express to Support Endpoints
    • Implementing Basic Voice Features
    • Maintaining a Cisco Unified Communications Manager Express System
    • Lab 4-1: Configure Cisco Unified Communications Manager Express to Support Endpoints
    • Lab 4-2: Implement Basic Voice Features
    • Lab 4-3: Manage a Cisco Unified Communications Manager Express System

    5 - Cisco Unity Express Implementation

    • Introducing Cisco Unity Express
    • Implementing Cisco Unity Express
    • Lab 5-1: Configure Cisco Unity Express

    6 - Cisco Smart Business Communications System Implementation

    • Introducing the Cisco Smart Business Communications System
    • Implementing the Cisco Smart Business Communications System Voice Features
    • Implementing Additional Cisco Smart Business Communications System Features
    • Maintaining a Cisco Smart Business Communications System
    • Lab 6-1: Implement the Cisco Smart Business Communications System
    • Lab 6-2: Implement Additional Cisco Smart Business Communications System Features
    • Lab 6-3: Maintain Cisco Smart Business Communications System

  • Enroll Today

    This is a 5-day class

    Price: $3,495.00
    Payment Options

    ILT Instructor‑Led Training

    OLL Online LIVE

    GTR  Guaranteed to Run

    Class times are listed Eastern time. This class is available for Private Group Training

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