When it comes to skills in employment, the first line of emphasis is typically towards abilities, training, and knowledge of specific skill sets. These are referred to as hard skills. Soft skills, however, are often overlooked, yet they also play an important role in day-to-day operations.
Soft skills are personal attributes that enhance an individual’s interactions, job performance, and career prospects. Unlike hard skills, which are about a person’s skill set and ability to perform a certain type of task or activity, soft skills are interpersonal and broadly applicable.