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MacOS High Sierra

Course Overview

This macOS Support Essentials 10.13 course is designed to provide students with a three-day course that describes the best ways to support macOS High Sierra users. The course includes lectures and hands-on exercises that provide real-world experience. The Apple Certification Exam may be taken at the end of the course or at a later date. The cost of the exam is not included in the course price.

Who Should Attend

People who manage computer networks or computer labs that run macOS People who support Mac users

Course Objectives

The OS X Sierra troubleshooting process How to use OS X Sierra tools and resources to troubleshoot OS X Sierra OS X Sierra features and functionality, including how to find more information about OS X Sierra How to prepare for Apple Certified Support Professional (ACSP) 10.12 certification

Course Outline

1 - INSTALLATION AND CONFIGURATION

  • Update, Upgrade, and Reinstall macOS High Sierra
  • Set Up and Configure macOS
  • Use the Command-Line Interface
  • Use macOS Recovery

2 - USER ACCOUNTS

  • Manage User Accounts
  • Manage User Home Folders
  • Manage macOS Security
  • Manage Password Changes with Keychain

3 - FILE SYSTEMS

  • Manage File Systems and Storage
  • Manage Encryption with FileVault
  • Manage Permissions and Sharing

4 - DATA MANAGEMENT

  • Use Hidden Items, Shortcuts, and File Archives
  • Manage System Resources
  • Use Metadata and Spotlight
  • Manage Time Machine

5 - APPLICATIONS AND PROCESSES

  • Install Apps
  • Manage Documents
  • Manage and Troubleshoot Apps

6 - NETWORK CONFIGURATION

  • Manage Basic Network Settings
  • Manage Advanced Network Settings
  • Troubleshoot Network Issues

7 - NETWORK SERVICES

  • Manage Network Services
  • Manage Host Sharing and the Personal Firewall

8 - SYSTEM MANAGEMENT

  • Troubleshoot Peripherals
  • Manage Printers and Scanners
  • Troubleshoot Startup and System Issues

Enroll Today

This is a 3-day class

Price: $2,100.00
Payment Options

ILT Instructor‑Led Training

OLL Online LIVE

GTR  Guaranteed to Run

Class times are listed Eastern time. This class is available for Private Group Training

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