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Salesforce Mobile Messages 101 (MBC101)

Course Overview

This course is the core training that ensures a student's success with Marketing Cloud, MobileConnect and MobilePush products. It is recommended that users take this course before sending their first SMS or Push message out of the Marketing Cloud.

Who Should Attend

New administrators responsible for the setup, configuration, and maintenance of their organization's Marketing Cloud applications. New content editors/publishers who will be helping to build SMS or Push messages and/or hitting that send button. New channel managers who will be responsible for the mobile channel within your organization

Course Objectives

During this course, you will learn how to: Leverage administrative tasks Store your mobile data Use six different SMS templates Learn powerful use cases Create cross channel campaigns Automate messages to be used for Automation Studio and Journey Builder Track results Learn how to set up a location based push message

Course Outline

1 - Outline

2 - MARKETING CLOUD AND MOBILECONNECT APPLICATION TOUR

3 - TEXT RESPONSE TEMPLATE

  • Overview
  • Create a Text Response message

4 - E-MAIL OPT-IN TEMPLATE

  • Overview
  • Create an Email Opt-In message

5 - OUTBOUND TEMPLATE

  • High level overview of Contact Builder
  • Create an attribute
  • Create a filtered list
  • Overview of Outbound Template
  • Create an Outbound Message

6 - AUTOMATION STUDIO & MOBILE

  • High level overview of Automation Studio
  • Create an Automation to send the above Outbound message

7 - INFO CAPTURE TEMPLATE

  • Overview
  • Create an Info Capture message

8 - SEND E-MAIL TEMPLATE

  • Overview
  • Create a Send Email message

9 - MMS TEMPLATE

  • Overview
  • Create a Media Share message

10 - AUTOMATION VIA JOURNEY BUILDER

  • Overview
  • Create a message for to be used with Journey Builder

11 - REPORTING

  • Overview of Reporting

Enroll Today

This is a 1-day class

Price: $300.00
Payment Options

ILT Instructor‑Led Training

OLL Online LIVE

GTR  Guaranteed to Run

Class times are listed Eastern time. This class is available for Private Group Training

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