Work Relationships: Influence, Inclusion and Impact
People have the unique ability to come together, specialize, organize, collaborate, delegate share experiences and learn. This instinctive drive to form teams may be our most effective evolutionary trait, allowing us to achieve continuous improvements in the face of change. The team knowledge and the wisdom and experience that we pass on has been exponentially enriched by technology.
Our work relationships do more than allow us to achieve tasks, they allow us to innovate, grow and adapt to change. Change has never been so rapid or so vast as today. Our dynamic global economy is characterized by relentless change and an almost infinite and immediate access to information. Teams form and dissolve across languages, cultures, backgrounds, generations and disciplines. The ability to embrace this diversity and dynamicity will determine your ability to lead your teams to new successes and new opportunities.
Who Should Attend
Individual Contributors, Supervisors, Managers, Directors
Build workplace relationships based on mutual trust and respectCollaborate effectively through influence and persuasionWork with resistance to gain commitment and buy-inEnhance interpersonal relationshipsApply techniques to move towards high-quality conversationInfluence others through sharing perspectives and opinions constructivelyUse logic and emotion to persuade and collaborateIdentify ways of sharing thoughts and opinions constructivelyPrepare for and conduct simple negotiations
1 - The Importance of Interpersonal Skills
2 - Elements of Influence Power and Persuasion
3 - A Network of Influence
5 - Overcoming Resistance
6 - Verbal Communication Techniques
7 - Non-Verbal Communication
8 - The Art of Conversation
This is a 2-day class
GTR Guaranteed to Run
Class times are listed Eastern time. This class is available for Private Group Training
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|| 9:00AM - 5:00PM
Class times are listed Eastern time
This class is available for Private Group Training