Positive Assertiveness & Inclusive Leadership
Positive Assertiveness is both a communication style and behavior pattern that is fully expressive without being either dominant or passive. According to the tenets of Transactional Analysis, disruptive and unproductive behaviors arise from non-assertive behaviors. On the other hand, organizations that foster positive assertiveness benefit from increased agility, better decision making, higher job mobility and job satisfaction and improved flow of critical information. The personal benefits of Positive Assertiveness include a greater sense of well-being, decreased stress and more focused self-development.
This course focuses on the practices of emotional intelligence and self-governance that allow a posture of Positive Assertiveness. Tactics and techniques to use Positive Assertiveness to influence and elevate team members out of disruptive or counter-productive behaviors.
Who Should Attend
Supervisors, Managers, Directors or anyone with direct reports
Define positive Assertiveness and the posture of inclusive leadership
Learn about how thoughts and actions affect feelings and posture
Identify four communication styles and their impact on workplace behavior
Establish an inclusive posture with empathetic listening across verbal and non-verbal channels
Use Positive Assertiveness to affect change in disruptive behaviors
Build consensus and reduce barriers
1 - Introduction: What is Assertiveness?
2 - Dimensions of Communication
3 - Posture Positive: Body Language
5 - Barriers and Consensus
This is a 2-day class
GTR Guaranteed to Run
Class times are listed Eastern time. This class is available for Private Group Training
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|| 9:00AM - 5:00PM
Class times are listed Eastern time
This class is available for Private Group Training