Effective Management and Positive Assertiveness

One of the most effective ways for a manager to pull people together for a common purpose is using the technique known as Positive Assertiveness. This approach is all about demanding quality work from your team, while maintaining an amicable atmosphere. By cultivating a powerful leadership style, you can accomplish more every day, while guiding your team toward better long-term results.

What is Positive Assertiveness?

Assertive communication is characterized by direct, carefully chosen language. Your interactions should reveal confidence and explicitly establish the responsibilities of everyone in the workplace. That kind of engagement can pay off with a positive atmosphere where any disagreements are resolved quickly, avoiding prolonged conflicts.

The Mayo Clinic states that not only is being assertive a core communication skill, “Being assertive means that you express yourself effectively and stand up for your point of view, while also respecting the rights and beliefs of others.” Additionally, being assertive can boost your self-esteem, reduce stress, and ensures that your message gets delivered to those around you.

Often, managers mistake assertiveness for aggression. Your words to colleagues, subordinates, and superiors should always be based in mutual respect, ensuring that others take you seriously, while showing that you're interested in their feedback. By clearly stating your expectations and requirements, you're more likely to get your message through to people and have productive conversations.

Ways to Improve & Develop Your Positive Assertiveness

If you're interested in expressing yourself more assertively, there are many changes you can start making today. Growing into a leader starts with taking a step back—and assessing how you currently interact with others.

  1. Practice being more straightforward when discussing your perspective on business problems, and try monitoring your body language in the mirror.
  2. Open the lines of communication with others in your organizations. Try to connect with individuals at all levels, taking the time to provide others with relevant information or suggestions and listen to what they have to say in return.
  3. Exchanging ideas across different specialties or departments can be a great opportunity to improve how your business functions. Often, powerful initiatives start with an open, respectful conversation.
  4. Reflect on the kind of feedback that you provide to workers under your supervision or your colleagues. Honesty is important, but so is sensitivity: If employees feel they have been treated poorly, they are not likely to continue putting in their best efforts. Be conscious of the effect your words have on others, and try to make it positive.

Course Spotlight: Mastering Positive Assertiveness

If you're ready to take the next steps toward presenting yourself as an effective leader, you could benefit from our Mastering Positive Assertiveness course, where you will discover the best techniques to be properly assertive. This course, which is geared towards team leaders, managers, executives, and all business professionals who would like to assert themselves more effectively, discusses selecting the right communication style to suit a variety of situations and achieve optimal results. 

At the end of the Mastering Positive Assertiveness course, students will:

  • Develop the necessary skills to communicate with confidence
  • Apply communication styles that maximize benefits
  • Augment their listening and hearing skills to increase engagement
  • Utilize that art of asking questions to elicit more from others
  • Leverage body language for full communication
  • Make the best first impressions by looking, sounding, and being confident

Learn more about this course, including upcoming training dates.

Some Closing Thoughts

Communication skills are essential in the workplace, especially when you're in a leadership role. Being able to explain procedures to workers and describe the needs of your department to executives—in both speech and writing—can make all the difference in accomplishing your core objectives. Assertiveness is a vital component in your communication style, allowing you to express yourself in a way that convinces your audience and demonstrates why the ideas you have to contribute are important.

For an organization to grow and thrive, it needs strong leaders who have both a deep understanding of their industry and a broad array of soft skills. A successful manager must be able to keep a team organized, motivated and on track toward fulfilling a company's goals. Professionals who undergo specialized training and seek out opportunities to build on their leadership abilities are more likely to achieve the best outcomes for their assigned projects and individual career goals. Learn more about all of the leadership & development training offered by New Horizons.

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NH Learning SolutionsDebra Novara

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