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Human Resources Learning Solutions by Job Role

Human Resources (HR) plays a strategic role in managing people, as well as maintaining a positive workplace culture and environment. If effective, it can contribute greatly to the company vision and help accomplish the organization’s overall goals. The key responsibilities of the Human Resources Management (HRM) team typically include employee recruiting and training, performance appraisals, workplace communication, workplace safety, and much more. However, the principle function of an HR professional should focus on the company’s greatest asset—its employees.

To help HR professionals learn on-the-job skills needed to advance and help propel their businesses forward, New Horizons offers training solutions that can help meet the development demands of your business. Below are our recommended training courses for job roles surrounding Human Resources.


Human Resources Manager

Human Resource Managers are the overseers of the human resources department and insurers of the functions and tasks being carried out by the HR team. They are often seen as the link between an organization’s management and its employees, as their work runs the gamut, from providing consultation on strategic planning with top executives, to recruiting, interviewing, and hiring new staff.

  • SHRM Essentials of HR Management
    This two-day course is designed to provide you with the knowledge and skills necessary to: Build a solid foundation in human resource management; discuss key pieces of federal legislation that impact HR; understand the role of the EEOC and its investigatory process; improve your employee recruitment and selection process to help avoid legal pitfalls; understand the importance of effectively communicating base pay, incentive compensation, and benefits information to staff at all levels; and gain knowledge of employee orientation, onboarding, and training and development.

  • SHRM-CP/SHRM-SCP Certification Preparation
    Earning your SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential makes you a recognized expert and leader in the HR field and a valuable asset to your organization, keeping you and your organization more competitive in today's economy. This professional distinction sets you apart from your colleagues, proving your high level of knowledge and skills. Students will be able to identify areas of strength and build on them. They will also see where they will need further concentrated study in preparation for their exam.

  • Effective Leadership through Coaching
    Whether supporting employees to optimize their contribution, or enabling them to further their career aspirations, your coaching will have a positive impact and will foster an environment of growth and success. This three-day course will help you evelop a positive partnership that supports employee growth, while Providing effective coaching and feedback within a relationship of mutual trust.

  • Coaching and Mentoring
    In this one-day course, you will learn how to coach your employees so that they can reach a higher level of performance utilizing the GROW model, as well as the SMART technique.

Human Resources Specialist

The responsibilities of Human Resources Specialists revolve around the recruitment and placement of employees; therefore, their job duties may range from screening job candidates and conducting interviews to performing background checks and providing orientation to new employees. In some organizations, HR Specialists may also have other duties related to benefits administration and employee retention.

  • SHRM Essentials of HR Management
    This two-day course is designed to provide you with the knowledge and skills necessary to: Build a solid foundation in human resource management; discuss key pieces of federal legislation that impact HR; understand the role of the EEOC and its investigatory process; improve your employee recruitment and selection process to help avoid legal pitfalls; understand the importance of effectively communicating base pay, incentive compensation, and benefits information to staff at all levels; and gain knowledge of employee orientation, onboarding, and training and development.

  • Communicating Across Your Organization
    In this three-day course, you will learn to build trust and commitment, motivating others through respectful and authentic interactions. The student will also identify the essential elements of effective communications within an organization and will learn how to use knowledge of your self to build effective communication strategies.

  • Developing Successful Interpersonal Skills
    This three-day course will prepare you for the collaborative situations inherent in every facet of business, whether working with colleagues, partners, vendors, or clients. Students will learn how to ecognize the difference between hearing and listening; how to enhance interpersonal relationships through the use of verbal and non-verbal communication; and how to apply techniques to move towards high quality conversation.

  • Constructive Conflict Management
    In this two-day course, you will learn how to: identify and manage sources of conflict; define an effective strategy to deal with conflict; implement a process to manage conflict situations; and build civility in the workplace.

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Note: The courses listed above are our recommendations for some of the most common roles within Human Resources; however, your organization may have slightly different titles and/or responsibilities. Please speak with one of our expert Account Representatives to discuss the specific learning requirements for you and your business.

Looking for expert guidance? Contact us to be connected with one of our knowledgeable Account Executives.

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