Leadership in a Waterfall, Wagile, Agile World
Traditional Waterfall based-projects are generally managed top-down. Agile projects, generally use servant leadership principles. These two methodologies differ dramatically in all processes, artifacts, and concepts. Many companies today use a combination of the two within their approved internal methodology.
This webinar outlines how to maximize project success and advance your career in today's methodologically blended world.
- Friday, March 22, 2019 | 12:00PM Eastern
Constructive Delegation: Two or More Benefits from Each Action
This webinar is based on the speaker’s #1 Amazon bestselling book, “Productivity Driven Success”. Constructive Delegation is the process of going well beyond simple task assignment, instead delegating work based on multiple criteria, including employee growth, strengths/weaknesses, cross-training, succession planning, employee retention, department throughput and other related factors.
This webinar provides thoughts on delegation and will expand beyond “who is able to do the work” to “how can I delegate in a way that enhances organizational productivity and accelerates employee growth”.
- Tuesday, April 9, 2019 | 11:00AM Eastern
Top 5 Sharepoint Tips in 30 Minutes
Join us for a highly interactive webinar led by veteran New Horizons instructor, Joseph Christian, as he shares his Top 5 SharePoint tips.
- Monday, April 15, 2019 | 12:30PM Eastern
Leadership & Development: Making the Right Decisions Under Pressure
As a leader, others look to you for direction and guidance. The confident decisions you make are imperative to drive productivity, resolve conflicts, and guide your team’s focus and efforts. In this webinar, we will talk about learning to evaluate options, generating possible solutions, and logical strategies.
After this webinar you will have gained some insight to:
• Make intelligent decisions with limited time and information
• Reframe issues to ensure greater problem solving accuracy
• Convert conflicting opinions into useful insights
- Tuesday, April 16, 2019 | 12:00PM Eastern
10 Characteristics of Successful IT Professionals
Ever wonder what personal attributes help make an IT person successful? This list will surprise you and potentially help you catapult your profession upward.
Join us for this webinar and find out how you can use these twelve characteristics to your professional advantage.
- Tuesday, May 7, 2019 | 11:00AM Eastern
Leadership & Development: Providing Outstanding Customer Service
Show in My Time Zone
In today’s competitive marketplace, outstanding customer service is what sets you and your organization apart. It is what brings customers to you, persuades them to select your offering over others, and keeps them coming back. But how do you provide excellent customer service and stand out from the crowd? In this webinar, we will discuss tools and techniques to win clients, create loyal advocates for your business, and deliver excellent customer service.
Through this webinar, you will discover how to:
• Define customer service in relation to both internal and external customers
• Recognize how your attitude affects customer service
• Identify your customers’ needs
- Tuesday, May 21, 2019 | 12:00PM Eastern
Building Your Professional Brand
Whether you are looking for a job, pushing for a promotion, trying to start your own company, or looking for a date to your sister's wedding, a strong professional (or personal) brand can help. This webinar can help you with these three professional goals. Regarding your sister's wedding, you're on your own.
The first aspect of your professional brand is your reputation in the job market and workplace. The second aspect of your professional brand is your credentials, skills, experiences, etc. This topic discusses both types of professional branding, how to build them, and how to use them to your advantage.
- Tuesday, June 11, 2019 | 11:00AM Eastern
7 Key Influence Strategies and Techniques
When people think about influencing others, they often think about short term tactics that are sales-like in approach and appearance. While influence techniques can certainly be used in this way, it can also be used in much more beneficial ways. Understanding these strategies will widen your thinking and perspective on how to use influence concepts to enhance your job performance and maximize your upward career mobility.
This webinar describes seven types of influence strategies that can be used alone or in combination to meet your desired outcome.
- Tuesday, July 9, 2019 | 11:00AM Eastern
Managing Virtual Teams: Tips, Tricks and Tactics
Building a true team is hard work under the best circumstances, but add the "distance factor" and the issues IT managers must face grow dramatically. Join other interested IT managers to discuss ways to build and manage remote teams. Tips and techniques will be outlined covering the interpersonal challenges, the potential cultural issues, how to manage productive remote meetings, define key remote processes, deliver projects on time and develop team synergy when your IT staff is scattered.
- Tuesday, August 13, 2019 | 11:00AM Eastern
6 Great Ways to Use IT User Criticism to Your Advantage
Meaningful communication with your business users is one of the hallmarks of great internal client service. Without frank conversations, your IT team can easily get caught unaware and crash n’ burn. The problem is that not everything your users have to say is good and/or complementary and it’s tempting to avoid “bad” news. This webinar discusses six great ways to convert user/client problems and/or complaints into big wins for IT, for your company and for you, as an IT manager.
- Tuesday, September 10, 2019 | 11:00AM Eastern