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Top 5 Most Frequently Used ITIL® Terms

  • 12 February 2016
  • Author: Anonym
  • Number of views: 4187
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Top 5 Most Frequently Used ITIL® Terms

So, what is ITIL? ITIL is about Service Management in IT. It’s about what happens when an IT department is introducing a new service into an organization and everything that comes before its introduction and after. It’s about your customers attaining value in the services that you provide them.

COBIT vs. ITIL

COBIT vs. ITIL

COBIT (Control Objectives for Information and Related Technology) and ITIL (Information Technology Infrastructure Library) have been used by information technology professionals in the IT service management (ITSM) space for many years. Used together, COBIT and ITIL provide guidance for the governance and management of IT-related services by enterprises, whether those services are provided in-house or obtained from third parties such as service providers or business partners.

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