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Microsoft Dynamics CRM Training from New Horizons

Microsoft Dynamics CRM makes life easier for businesses online, but behind the scenes, this powerful software requires people who know how to unlock its potential. With Microsoft Dynamics training courses from New Horizons, you can learn how to put this platform to use. 

Business Benefits of Microsoft Certification

Complete Training

When you go through Microsoft Dynamics CRM online training with New Horizons, you will receive complete instruction that will provide you with a strong foundation of skills that you can put to use for your business . Among the areas you will receive instruction in are installation and deployment of Microsoft Dynamics CRM, customer service in the platform, customization and configuration, and sales management within the Microsoft Dynamics CRM software.

A Powerful Platform

Microsoft Dynamics CRM is investing in capabilities that deliver modern, familiar and compelling user experiences. Its key focus is user adoption: building applications and experiences where users recognize value, opportunity and insight immediately – either on the road or in the office.

Microsoft Dynamics CRM is focused on delivering a business application that delights users through experiences that are modern, seamless and device optimized. To deliver upon this expectation Microsoft has focused this release around the following themes:

  • Reimaged User Experience—Cleaner, faster more intuitive interface drives productivity
  • Process Excellence & Agility—Agile process guidance lets you respond to rapidly changing business needs
  • CRM On-the-Go—Access what you need where you need so you can connect with customers
  • Enterprise Collaboration—Work across boundaries to create the right customer experience
  • Platform Enhancements—Robust platform capabilities to tailor to your solution

*Important MCSE & MCSD Certification Changes from Microsoft

On September 26, 2016, five new Microsoft Certified Solutions Expert (MCSE) and Developer (MCSD) specialties were released. To earn each of the new certifications—MCSE: Cloud Platform and Infrastructure, MCSE: Mobility, MCSE: Data Management and Analysis, MCSE: Productivity, or MCSD: App Builder—you must first earn a qualifying Microsoft Certified Solutions Associate (MCSA) certification and, then, pass a single additional exam from a list of electives associated with the corresponding certification. Click here for a complete summary of the MCSE and MCSD changes from Microsoft, including answers to some of the most frequently asked questions.

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