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AZ-400T06 Implementing Continuous Feedback

Course Overview

This course provides the knowledge and skills to implement continuous feedback. Students will learn how to recommend and design system feedback mechanisms, implement a process for routing system feedback to development teams, and optimize feedback mechanisms.

Who Should Attend

Students in this course are interested in implementing DevOps processes or in passing the Microsoft Azure DevOps Solutions certification exam.

Course Objectives

After completing this course, students will be able to:

  • Design practices to measure end-user satisfaction.
  • Design processes to capture and analyze user feedback from external sources.
  • Design routing for client application crash report data.
  • Recommend monitoring tools and technologies.
  • Recommend system and feature usage tracking tools.
  • Configure crash report integration for client applications.
  • Develop monitoring and status dashboards.
  • Implement routing for client application crash report data.
  • Implement tools to track system usage, feature usage, and flow.
  • Integrate and configure ticketing systems with development team's work management system.
  • Analyze alerts to establish a baseline.
  • Analyze telemetry to establish a baseline.
  • Perform live site reviews and capture feedback for system outages.
  • Perform ongoing tuning to reduce meaningless or non-actionable alerts.

    Course Outline

    1 - RECOMMEND AND DESIGN SYSTEM FEEDBACK MECHANISMS

    • The inner loop
    • Continuous Experimentation midset
    • Design practices to measure end-user satisfaction
    • Design processes to capture and analyze user feedback from external sources
    • Design process to automate application analytics

    2 - IMPLEMENT PROCESS FOR ROUTING SYSTEM FEEDBACK TO DEVELOPMENT TEAMS

    • Implement tools to track system usage, feature usage, and flow
    • Implement routing for mobile application crash report data
    • Develop monitoring and status dashboards
    • Integrate and configure ticketing systems with development team's work management system

    3 - OPTIMIZE FEEDBACK MECHANISMS

    • Site Reliability Engineering
    • Analyse telemetry to establish a baseline
    • Perform ongoing tuning to reduce meaningless or non-actionable alerts
    • Analyze alerts to establish a baseline
    • Blameless PostMortems and a Just Culture

  • Enroll Today

    This is a 1-day class

    Price: $595.00
    Payment Options

    ILT Instructor‑Led Training

    OLL Online LIVE

    GTR  Guaranteed to Run

    Class times are listed Eastern time. This class is available for Private Group Training

    To sort by location or date, click the ‘When’ and ‘Where’ column headings.

    Cart When Time   Where How
    05/28/2019 9:00AM - 5:00PM GTR Online LIVE OLL

    Class times are listed Eastern time
    This class is available for Private Group Training