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El Capitan 100: Introduction to OS X 10.11

Course Overview

This is a one-day course for those new to Mac OS X who need to prepare for the OS X Support Essentials course, or other technical Mac OS X training courses. This course focuses on getting to know the foundations of Mac OS X.

Who Should Attend

This class is designed for those new to the Mac OS X platform who need to obtain the skills to support other Mac OS X users. This could include entry level IT personnel in businesses that use Mac OS X systems for general productivity or creative design, service technicians who support Mac OS X customers, and technical coordinators or power users who manage networks of Mac OS X systems for their organization - such as teachers and technology specialists who manage a classroom network or computer labs.

Course Outline

1 - The Finder

  • Installing, upgrading OS X
  • Basic navigation, files, folders
  • The Dock

2 - Beyond the Basics

  • The Library folder
  • System preferences
  • Settings for admins only
  • Keyboard shortcuts
  • Printing & PDFs

3 - Applications & Utilities

  • Installing & removing apps
  • Running apps full-screen
  • App Store
  • Troubleshooting apps

4 - TextEdit

  • Creating text files
  • Keyboard shortcuts, dictionary & more

6 - Productivity

  • Mail
  • Calendars & Contacts
  • Notes & Reminders
  • Notifications
  • Share menu

7 - Safarix

  • Surfing the web
  • Saving & sharing links
  • Hidden features

8 - Preview

  • Viewing images
  • Annotating PDFs

9 - Other Features

  • QuickLook
  • Multiple monitors & Airplay
  • Airdrop
  • Spotlight search
  • Maps
  • Continuity & Handoff
  • iBooks

Enroll Today

This is a 1-day class

Price: $595.00
Payment Options

ILT Instructor‑Led Training


GTR  Guaranteed to Run

Class times are listed Eastern time. This class is available for Private Group Training

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