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Cisco® Implementing Cisco® Collaboration Applications v1.0 (CAPPS)

Course Overview

Implementing Cisco Unified Communications Applications (CAPPS) v1.0 prepares the learner for integrating Cisco Unity Connection, Cisco Unity Express, Cisco Unified IM and Presence, and video into a Collaboration deployment. It describes voice messaging deployment scenarios, Cisco Unified Presence features, and troubleshooting mechanisms as well as Cisco Unified IM and Presence and Cisco Jabber integration options with Cisco Unified Communications Manager

Who Should Attend

Network administrators and network engineers CCNP Collaboration candidates Systems engineers

Course Objectives

Upon completing this course, you will be able to meet these objectives: Implement Cisco Unity Connection in a Cisco Unified Communications Manager deployment Describe how to implement Cisco Unity Express in a Cisco Unified Communications Manager Express deployment Implement Cisco Unified IM and Presence and Cisco Jabber Desktop and Mobile using BYOD Integrate Cisco VCS and Cisco TMS into a Cisco collaboration deployment

Course Outline

1 - Day One

  • Course introduction
  • Lesson 1-1: Designing and Deploying Cisco Unity Connection
  • Lesson 1-2: Integrating Cisco Unity Connection with Cisco Unified Communications Manager
  • Hardware Lab 1: Integrating Cisco Unity Connection with Cisco Unified Communications Manager
  • Hardware Lab 1: Integrating Cisco Unity Connection with Cisco Unified Communications Manager (Continued)
  • Lesson 1-3: Configuring Cisco Unity Connection Users, Templates, and Class of Service
  • Hardware Lab 2: Configuring Cisco Unity Connection Users
  • Hardware Lab 2: Configuring Cisco Unity Connection Users (Continued)
  • Lesson 1-4: Configuring the Cisco Unity Connection System

2 - Day Two

  • Hardware Lab 3: Configuring Cisco Unity Connection System Settings
  • Hardware Lab 3: Configuring Cisco Unity Connection System Settings (Continued)
  • Lesson 1-5: Implementing Cisco Unity Connection Dial Plan and Call Management
  • Hardware Lab 4: Implementing Cisco Unity Connection Call Management
  • Hardware Lab 4: Implementing Cisco Unity Connection Call Management (Continued)
  • Lesson 1-6: Configuring Unified Messaging
  • Hardware Lab 5: Configuring Cisco Unified Messaging
  • Hardware Lab 5: Configuring Cisco Unified Messaging (Continued)
  • Lesson 1-7: Troubleshooting Cisco Unity Connection
  • Lesson 1-8: Deploying Voice Mail Redundancy in Branch Offices

3 - Day Three

  • Lesson 2-1: Designing and Deploying Cisco Unity Express
  • Lesson 2-2: Integrating Cisco Unity Express with Cisco Unified Communications Manager Express
  • Hardware Lab 7: Integrating Cisco Unity Express with Cisco Unified Communications Manager Express
  • Hardware Lab 7: Integrating Cisco Unity Express with Cisco Unified Communications Manager Express (Continued)
  • Lesson 2-3: Configuring Cisco Unity Express User Accounts and Features
  • Hardware Lab 8: Configuring Cisco Unity Express System Settings and Users
  • Lesson 2-4: Configuring Call Routing with Cisco Unity Express Auto-Attendant
  • Hardware Lab 9: Implementing Call Routing with Cisco Unity Express Auto-Attendant
  • Lesson 2-5: Troubleshooting Cisco Unity Express
  • Lesson 3-1: Designing and Deploying Cisco Unified IM and Presence
  • Lesson 3-2: Describing Cisco Unified Communications IM and Presence Components and Communication Flows

4 - Day Four

  • Lesson 3-3: Integrating Cisco Unified Communications IM and Presence
  • Hardware Lab 11: Integrate Cisco Unified Communications IM and Presence with Cisco Unified Communications Manager
  • Hardware Lab 11: Integrate Cisco Unified Communications IM and Presence with Cisco Unified Communications Manager (Continued)
  • Lesson 3-4: Configuring Cisco Unified Communications IM and Presence Features and Implementing Cisco Jabber
  • Hardware Lab 12: Configure Cisco Unified Communications IM and Presence Features and Implement Cisco Jabber
  • Hardware Lab 12: Configure Cisco Unified Communications IM and Presence Features and Implement Cisco Jabber (Continued)
  • Hardware Lab 12: Configure Cisco Unified Communications IM and Presence Features and Implement Cisco Jabber (Continued)
  • Lesson 3-5: Configuring Cisco Jabber Mobile and Integrating Directory Servers
  • Lesson 3-6: Verifying and Troubleshooting Tools for Cisco Unified IM and Presence Components

5 - Day Five

  • Lesson 4-1: Deploying Cisco Collaboration Systems Applications with Cisco Prime Collaboration
  • Hardware Lab 15: Provisioning with Cisco Prime Collaboration
  • Hardware Lab 15: Provisioning with Cisco Prime Collaboration (Continued)
  • Lesson 4-2: Describing Video Infrastructure
  • Lesson 4-3: Describing Cisco TMS
  • Hardware Lab 16: Deploying Cisco TMS and Video Applications

Enroll Today

This is a 5-day class

Price: $3,795.00
Payment Options

ILT Instructor‑Led Training

OLL Online LIVE

GTR  Guaranteed to Run

Class times are listed Eastern time. This class is available for Private Group Training

To sort by location or date, click the ‘When’ and ‘Where’ column headings.

Cart When Time   Where How
07/16/2018 10:00AM - 6:00PM Online LIVE OLL
08/27/2018 12:00PM - 8:00PM Online LIVE OLL
09/24/2018 10:00AM - 6:00PM Online LIVE OLL
10/15/2018 12:00PM - 8:00PM Online LIVE OLL
11/05/2018 9:00AM - 5:00PM Online LIVE OLL
12/10/2018 10:00AM - 6:00PM Online LIVE OLL

Class times are listed Eastern time
This class is available for Private Group Training