When it comes to skills in employment, the first line of emphasis is typically towards abilities, training, and knowledge of specific skill sets. These are referred to as hard skills. Soft skills, however, are often overlooked, yet they also play an important role in day-to-day operations.
Soft skills are personal attributes that enhance an individual’s interactions, job performance, and career prospects. Unlike hard skills, which are about a person’s skill set and ability to perform a certain type of task or activity, soft skills are interpersonal and broadly applicable.
Does Your Business Have a Soft Skills Gap?
When your workforce has a lot of technical skills but an absence of soft skills, you have a soft skills gap. Soft skills are what accompany the hard skills and help your organization use technical expertise to its full advantage.
- If you're really good at getting clients, and not so good at retaining them, you may have a soft skills gap
- If you have a lot of staff turnover and have to keep retraining people, chances are you have a soft skills gap
- When you have several managers, but no real leaders – that's a soft skills gap
Real-World Soft Skills Training You Need
It's important for you to recognize the vital role soft skills play within your team and not only work on developing them within yourself, but encourage their development throughout your organization.
Soft Skills training from New Horizons is a cost-effective solution for developing the soft skills your employees need to be successful in a challenging climate. Our world-class instructors deliver training on topics such as Interpersonal Skills, Business Writing, Effective Time Management, Leadership Principles, and so much more. Choose any topic below to view more detailed information, including course outline and schedule: