Microsoft Dynamics CRM 2013 is investing in capabilities that deliver modern, familiar and compelling user experiences.
Its key focus is user adoption: building applications and experiences where users recognize value, opportunity and
insight immediately—either on the road or in the office.
Microsoft Dynamics CRM 2013 is focused on delivering a business application that delights users through experiences that are modern, seamless and device optimized. To deliver upon this expectation Microsoft has focused this release around the following themes:
- Reimaged User Experience—Cleaner, faster more intuitive interface drives productivity
- Process Excellence & Agility—Agile process guidance lets you respond to rapidly changing business needs
- CRM On-the-Go—Access what you need where you need so you can connect with customers
- Enterprise Collaboration—Work across boundaries to create the right customer experience
- Platform Enhancements—Robust platform capabilities to tailor to your solution